Privacy Protection

Ninbet Privacy Policy — Your Data Is Safe With Us

How we collect your personal data, how we use it, and how we keep it secure — it's all explained here in plain language. No hidden clauses.

Last Updated: January 1, 2026
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Our Privacy Commitment

The six core principles we follow to protect your data at Ninbet.

Necessary Data Only
Ninbet only collects information strictly necessary for account management, payment processing, and security. No unnecessary data is ever requested.
Maximum Encryption
All your data is protected with 256-bit SSL encryption — security is maintained at every step, from data transfer to server storage.
Never sold to third parties
Your personal data is never sold. Only limited information may be shared with trusted partners strictly for service operation.
Your data, your control
You can view, correct, or request deletion of your data at any time. You are the owner of your data.
Storing Data for a Specific Period
Outside of legal requirements, data is not retained indefinitely after account closure. Our data retention policy is clearly defined and transparent.
Immediate Notification of Data Breaches
In the event of a data security incident, affected members will be notified within 72 hours and immediate steps will be taken to resolve the issue.

By creating an account on Ninbet, you are considered to have read and accepted this Privacy Policy. Protecting your data is our top priority.

Ninbet believes that protecting every member's privacy is a fundamental responsibility. This privacy policy clearly sets out what information we collect, how it is used, who it may be shared with, and how much control you have over your own data. We want you to enjoy your time on Ninbet with complete peace of mind.

01 What information we collect

To provide our services, Ninbet collects certain personal information. This data is gathered in two ways — directly provided by you and automatically collected through our systems.

Information provided directly

Data Type When It Is Collected Why It's Needed
Full Name At registration Account verification and KYC
Mobile Number On Registration & Payment OTP verification and communication
Email address At registration Account Notifications
Date of birth At registration Age Verification (18+)
NID / Passport During KYC Process Identity & Address Verification
Payment information On Deposit / Withdrawal Completing Transactions

Automatically collected information

  • IP address and device type (mobile/desktop).
  • Browser type and operating system.
  • Login time, page visit details, and session duration.
  • Game play history and betting records.
  • Cookies and site usage patterns.

Ninbet never collects unnecessary sensitive information such as religion, political views, or medical history.

02 How Your Data Is Used

Ninbet uses the information it collects for specific, legitimate purposes only. Your data is never used beyond its original intended purpose.

  • Account Management: To create your profile, verify login, and keep your membership active.
  • Payment Processing: To store deposit, withdrawal, and transaction history.
  • Security Assurance: To detect fraud, money laundering, and unauthorized transactions.
  • Customer Support: To respond accurately to your complaints and inquiries.
  • Promotions and offers: To send you relevant offers based on your preferences (with your consent).
  • Service Improvement: For analytics purposes to improve your platform experience.
  • Legal Obligation: To meet regulatory requirements and maintain legally mandated records.

03 Who your information may be shared with

Ninbet never sells your personal information or shares it without reason. However, limited data may be shared with third parties in the following specific circumstances:

Payment Providers
Mobile Pay, Nagad, and Rocket receive only the information required to verify transactions. They are governed by their own privacy policies.
Game software providers
Only session data and player ID are shared for game operation purposes. Personal identity information is never shared.
Regulatory & Legal Authorities
Ninbet may be required to disclose certain information in response to a court order or lawful demand from a regulatory authority.
Analytics services
Only anonymized and aggregated data is used for site performance analysis. No personally identifiable information is included.

Before sharing data with third parties, Ninbet ensures their security standards match our own. Any partner found using data outside the agreed terms will have their contract terminated.

04 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the Ninbet website and app. These help enhance your browsing experience and ensure the site functions properly.

Types of Cookies

Types of Cookies Purpose Duration
Essential cookies Maintaining login sessions and security Cleared at end of session
Preference Cookies Remembering language and theme settings 1 year
Analytics cookies Site usage statistics 3 Months
Performance Cookies Page load and performance improvement 6 Months

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

05 How long your data is retained

Ninbet does not retain your data longer than necessary. Retention periods are determined based on legal requirements and business purposes.

  • Active account: All data is retained for as long as your account remains active.
  • After Account Closure: Financial transaction records are retained for up to 5 years (legal obligation).
  • KYC Documents: Up to 3 years after account closure.
  • Support Conversations: Up to 1 year after the issue is resolved.
  • Marketing Information: Withdrawn consent results in immediate deletion.

06 Your privacy rights

As a Ninbet member, you have the following rights over your own data. You may exercise these rights at any time.

Right to Access Data
To find out what information we hold about you, submit a written request. You will receive a response within 30 days.
Right to Rectification
If any of your information is incorrect, you may request a correction. Some details can also be updated directly from your account profile.
Right to erasure
Upon account closure, you may request deletion of all data beyond what is required by legal obligations.
Right to Object to Processing
You can withdraw consent for marketing messages at any time. Submit a request via your account settings or by email.
Right to Data Portability
You may request a copy of your data in a readable format (CSV or JSON).

To exercise this right, email us at support@ninbet.click. We will respond within 30 days of verifying your identity.

07 Our security measures

Ninbet follows the highest industry security standards to protect your information. Our technical and organizational security measures are outlined below:

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Data stored on servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available.
  • Regular security audits and penetration testing.
  • 24/7 security monitoring system is active.
  • Employee access to data is restricted on a need-to-know basis.
  • Data backups are stored daily on secure servers.

Your password is never stored in plain text — it is kept only as a Bcrypt hash. Even Ninbet staff cannot view your password.

08 Child Protection Policy

Ninbet strictly does not provide services to anyone under the age of 18. Age is verified at registration, and KYC documents may be requested in cases where eligibility is in doubt.

If it is found that a minor has created an account using false information, that account will be immediately closed and all associated data deleted. If you have information regarding such a case, please contact support@ninbet.click.

09 Privacy Policy Updates

Ninbet may update this privacy policy from time to time. For any significant changes, we will:

  • A notification will be sent to your registered email.
  • A clear notice will be displayed on the app/website.
  • The date of the latest update will be noted at the top of this page.

Continued use of Ninbet after any changes takes effect will be considered acceptance of the updated policy. We encourage you to review this page regularly.

10 Contact & Complaints

For any questions, complaints, or requests regarding our privacy policy, please contact us directly. Ninbet's data protection team is always ready to assist you in Bengali.

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